Your personal information matters to us. This Privacy Policy explains what data NutriStar collects when you use the platform, why we collect it, how it's stored securely, and what rights you have over your own information as a player based in the Philippines.
NutriStar collects only the information needed to run your account, process transactions in Philippine Peso, and keep the platform secure. We do not sell your data to third parties. By using NutriStar, you agree to this Privacy Policy.
A quick look at the core principles that guide how NutriStar handles your personal data.
Every connection between your device and NutriStar is protected by SSL encryption. Your account data, payment details, and session activity are transmitted securely at all times — whether you're on desktop in Manila or mobile in Cebu.
Account access and sensitive actions are protected by one-time password (OTP) verification sent to your registered mobile number. Even if your login credentials are compromised, OTP adds a second layer of protection to your account.
NutriStar does not sell, trade, or rent your personal information to third parties. Data is shared only where necessary for platform operations — such as payment processing or identity verification — and always under strict confidentiality terms.
Identity verification (KYC) is required before withdrawals are processed. This protects you from unauthorised fund requests on your account and ensures that only you can access and withdraw your balance in PHP.
We collect only what's necessary. Registration requires your name, date of birth, contact details, and a valid ID for verification. We don't collect data that has no relevance to running your account or processing your transactions.
You have the right to access the personal data NutriStar holds about you, request corrections, and in applicable circumstances, request deletion. Contact our support team at any time to exercise any of these rights.
NutriStar operates the online gaming platform available at nutristar.vu. This Privacy Policy describes how NutriStar collects, processes, stores, and protects the personal information of players and visitors who use the platform. It also explains your rights in relation to the data we hold about you.
By registering an account or using any feature of the NutriStar platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, please do not create an account or continue using the platform.
This policy may be updated from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of the platform after updates are published constitutes your acceptance of the revised policy.
NutriStar collects personal information in the following ways:
When you register and use your NutriStar account, you provide information such as:
When you access NutriStar, certain technical information is collected automatically, including:
This technical data is used to maintain platform security, detect unusual account activity, and improve the performance of the platform for Filipino players across different devices and connection types.
When you make a deposit or request a withdrawal, transaction data is collected and processed. This includes the amount, date, time, and payment channel used — such as GCash, Maya, or Philippine online banking. NutriStar does not store full payment account credentials directly; these are handled through the respective payment channels under their own security standards.
The personal information NutriStar collects is used for the following purposes:
| Purpose | Details |
|---|---|
| Account Management | Creating and maintaining your account, processing login requests, and managing account settings |
| Identity Verification | Verifying your age (21+) and identity to comply with KYC requirements before withdrawals are processed |
| Payment Processing | Processing deposits and withdrawals in PHP via GCash, Maya, and Philippine bank transfers |
| Platform Security | Detecting and preventing fraud, unauthorised access, account abuse, and prohibited activity |
| Responsible Gaming | Supporting self-exclusion, deposit limits, and cooling-off tools linked to your account |
| Platform Improvement | Analysing usage patterns to improve performance, interface, and game availability |
| Communication | Sending account-related notifications, OTP codes, and support responses to your registered contact details |
NutriStar does not sell or rent your personal information to third parties. We may share data only in the following limited circumstances:
Any third party that handles your data on NutriStar's behalf is required to maintain confidentiality and may only use your data for the specific purpose for which it was shared.
NutriStar retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable record-keeping obligations. Transaction records, KYC documents, and account activity logs are retained for the period required under relevant financial and anti-money laundering standards.
When data is no longer needed and there is no legal basis for retaining it, NutriStar will securely delete or anonymise it. You may request information about the specific retention period applicable to your data by contacting our support team.
NutriStar uses cookies and similar tracking technologies to maintain your session while logged in, remember your preferences, and collect the technical usage data described in Section 2. Cookies essential to platform functionality are always active. You can manage non-essential cookies through your browser settings, though disabling certain cookies may affect platform performance.
NutriStar does not use third-party advertising trackers or social media pixels that would pass your data to external advertising platforms.
As a NutriStar account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected].
Request a copy of the personal data NutriStar holds about you.
Ask us to correct inaccurate or incomplete data in your account records.
Request deletion of your data where there is no legal basis to retain it.
Object to specific uses of your data where you have grounds to do so.
Request your data in a portable format where technically feasible.
Request that we limit how your data is used in certain circumstances.
NutriStar is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If it is identified that a minor has registered an account, the account will be closed immediately and any data collected will be deleted in accordance with this policy.
NutriStar implements a range of technical and procedural security measures to protect your personal data:
While NutriStar takes these measures seriously, no online system can guarantee absolute security. You also play a role — use a strong, unique password, keep your OTP codes private, and contact support immediately if you notice unusual activity on your account.
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, reach out to the NutriStar support team. You can also visit the FAQ page for answers to common questions, or review the Terms & Conditions for the full set of platform rules.